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Archive for January, 2008

BarCampESM… the start of something interesting?

BarCampESM… the start of something interesting?

Damon Edwards / 

A couple of us from ControlTier are headed to Austin for BarCampESM. It promises to be an interesting gathering of scrappy open source and big closed source (“but oh we so badly want to be viewed as ‘open'”) vendors all focused on the systems management space. The idea from this gathering came from the Open Management Consortium and is being organized by folks from BMC, Zenoss, and Zabovo (including the tasty sounding free food). This is the first BarCamp of this type so where this all leads is anyone’s guess.

For those unfamiliar with the BarCamp concept, it can best be described as a self-forming “unconference”. The idea is to encourage as much brainstorming and networking as possible. While sessions are proposed on a wiki ahead of time, much of the actual structure forms at the start of the conference and while it progresses. Oh and they are free and open to all.

A fun side observation:
Check out the these videos of past general technology BarCamps in San Francisco and Austin. I guess stereotypes about cities exist for a reason!

New IT Management / ESM podcast is worth a listen

New IT Management / ESM podcast is worth a listen

Damon Edwards / 

I just listened to Remonk’s latest podcast, “IT Management”:
http://www.redmonk.com/cote/2008/01/11/it-management-podcast-001-barcampesm-monitoring-the-cloud-2008-predictions-and-more/

The hosts are Redmonk’s Michael Cote and independent consultant John Willis.

This podcast shows real potential. Hopefully they’ll feature other voices on the show as it progresses and avoid the all too common trap of just rehashing big vendor press releases (especially given John’s deep immersion in the Tivoli universe). If they deliver on the promise of doing real analysis on the day-to-day reality of the IT Management / Enterprise Systems Management world… this is going to be a great addition to all of our ipods.

The “what is and isn’t SaaS” debate comes up again

The “what is and isn’t SaaS” debate comes up again

Damon Edwards / 

This question seems to pop back up every couple of months:

Does a SaaS relationship have to be between two different companies or can it be between internal IT and business users within the same company?

Now it’s Todd Biske and Joe McKendirck re-igniting the debate.

My view hasn’t changed much since the last time this went around. Saas formalizes and standardizes what business and IT leaders have been discussing for years. The business agrees to specific business requirements and to a minimum platform (in most cases, a standard browser). IT (or external provider) agrees to meet those requirements with a minimum SLA. How the bill is paid or what corporate entity owns the datacenter are secondary logistical concerns and not central to grasping the importance of what the SaaS model brings to the enterprise.

Nick Carr’s “The Big Switch”… the big dream?

Nick Carr’s “The Big Switch”… the big dream?

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Damon Edwards / 

Vinnie, The Deal Architect, has an interesting early review of The Big Switch the latest book from of Nick “IT Doesn’t Matter” Carr. The book sounds like an interesting read and I just ordered a copy from Amazon.

Vinnie has a great take on how the reality of utility computing just doesn’t match up with the dream the pundits are selling.

My comment on his blog sums up my $0.02 on the matter:

But I would add to your analysis that the root problem isn’t scale. The problem is that the business visions have jumped light years ahead of their internal capability to “deliver”. Simply put, the technical tooling and technical processes are woefully inadequate. Poke around in how the large outsourcers, managed services providers, or even large e-commerce and SaaS providers manage their infrastructure and applications and I think you’ll be shocked at how manual and ad-hoc things really are.

A good metaphor to use is manufacturing. The business minds behind the utility computing push are talking about things that are the equivalent to “mass customization” and “just in time delivery” while the technology and process model available to deliver those dreams is little more than the master craftsman and apprentice model of the pre-Ford Motors days (or maybe an early Ford assembly line, to be fair).

There are some interesting things under the radar in the open source community like ControlTier (plug) and Puppet, but the general interest in the problem space seems to be limited to the relatively limited pool of engineers who have tried to scale significant operations and know that a better way is out there. Unfortunately most of the technical fanfare in this area seems to be focused around “sexier” things like faster grid fabrics and hardware vendor wars. In general, automating and optimizing technical operations is a neglected field.

And for the time being, forget about help from the big 4 systems management vendors. Their state of the art is not much more than 15 year old Desktop/LAN management technology wrapped with a new marketing veneer.

So this is a problem that isn’t going away soon and is a real impediment to all who don’t have high profit margins or large pools of cheap labor to throw at the problem.

“What does Bob want?” – an amusing lesson about figuring out what actually matters to the business

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Damon Edwards / 

This is a great episode of Redmonk’s People Over Process podcast:
http://redmonk.com/cote/2007/11/02/open-source-in-it-management-with-john-willis-redmonk-radio-44/

For anyone interested in systems management or automating operations this one is not to be missed. The interview is with John Willis (master independent Tivoli consultant) on the state of the enterprise systems management world.

The most impressive part is John’s retelling of his conference favorite “What does Bob want?” story. This modern business fable (based on a true story) really should strike a nerve in anyone who has been involved in systems management implementations. We’ve all heard terms like “business and IT alignment”.. but how often does it really happen? What may seem like a success to the guys in the trenches will seem like a letdown (at best) or failure (at worst) to the business leader who signed the check.

Or as the interviewer, Coté from Redmonk, puts it:
This is about “understanding what it is that the company wants to accomplish with the software, not just making the software do what it does”

Teaming with the Open Management Consortium on a Software Operations Design Pattern Repository

Teaming with the Open Management Consortium on a Software Operations Design Pattern Repository

Damon Edwards / 

After Alex’s post yesterday on the need for design patterns, he contacted the Open Management Consortium (OMC) about setting up Design Pattern Repository specifically for those who are creating Operations solutions.

Whurley (fearless leader of the OMC) liked the idea:

“Well, as you all know this is exactly how we want the OMC to operate; community lead. So we have created a new workspace under the “Open Standards” section of the website called “OMC Design Patterns”. Thanks to ahonor for the idea and for volunteering to kick things off and help manage the workspace. You can link directly to the workspace (from your blog or other sites) using the following URL:

http://beta.openmanagement.org/community/open_standards/omc_design_patterns

It will be very interesting to see how much adoption this idea picks up. I for one will be participating heavily in the workspace as ahonor has a great idea/perspective that I hope others join in support of.”

Be sure to subscribe to that section of the OMC site and join in the discussion.

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